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From
October 1998 to September 2000, the Morino Institute sponsored
the Youth Development Collaborative (YDC) Pilot in Washington,
DC. The overall goal of the effort was to work directly with
four diverse community-based organizations to help them build
a solid foundation upon which to enhance their services and
leadership. In particular, the Morino Institute aimed to help
them build the capacity to plan for and apply technology to
strengthen their youth development and after-school programs.
The
four core partner organizations were
selected because their leaders have consistently taken a strong,
long-term view of how best to address the challenges facing
the children and families in their communities. We are grateful
to these leaders — BB Otero of Calvary Bilingual Multicultural
Learning Center, Leslie Steen of Community Preservation and
Development Corporation, Donald Hense of Friendship House
Association, and Paul McElligott of the Perry School Community
Services Center — for taking the time to help us understand
their work and for their contributions to the success of the
pilot.
Among
the accomplishments of the project were the following:
- The
creation of state-of-art technology learning centers, each
with 15 workstations and multimedia software, at the partner
sites. Each of these centers continues to serve youth in
their community today.
- The
development of 14 staff training workshops that focused
on child development, teaching techniques, and curriculum
development strategies for integrating the Internet and
technology as a tool for learning in out-of-school settings.
- The
creation of an online community to enable and foster collaboration
among the partner organizations and other youth serving
organizations in the region.
- The
launch of an extensive knowledge capture effort that took
the lessons learned from the pilot and disseminated the
information nationwide through the YouthLearn website.
- The
dedicated time and expertise of an involved team
of managers and staff from the Morino Institute who
assisted the organizations in building their capacity to
plan, lead, and sustain change in rapidly evolving environments
of innovation, education, and technology.
- The
creation of structured and meaningful lessons, activities,
and projects to help youth development staff integrate technology
into learning.
Although
the pilot project ended in 2000, in many ways it lives on
through the changes brought about at the four partner sites
and through the knowledge captured and the lessons
learned which today form the basis of the YouthLearn website,
guide, and online community.
The
Core Partners
The
Morino Institute selected the four partner organizations to
participate in the pilot as the result of extensive landscaping
of the region. The organizations were chosen because of their
strong and dynamic leadership, outstanding track record in
working with youth and families, and their ability to sustain
the program beyond the pilot. The four organizations were:
- Calvary
Bilingual Multicultural Learning Center, which provides
comprehensive early childhood and school age educational
and support services in English and Spanish to more than
350 children, youth, and families in the Columbia Heights,
Mt. Pleasant, Adams Morgan, and Shaw neighborhoods.
- Community
Preservation and Development Corporation (CPDC)/Edgewood
Terrace, which includes 884 housing units, many of which
have access to the Internet, and five technology learning
centers that offer job training and educational skills development.
- Friendship
House Association, which is the oldest social services
center in the region. Friendship House manages several public
charter schools in the District of Columbia, as well as
seven senior centers, a mental health redevelopment center,
and a small business development center.
- Perry
School Community Service Center, which was the first
comprehensive social services center in the North Capitol
neighborhood. Perry School offers medical, educational,
technological, economic, social, artistic, and therapeutic
programs for one of the poorest neighborhoods in Washington,
DC.
Lessons
Learned
The
pilot project confirmed a basic conviction that first grew
out of the Morino Institute's early work with the National
Youth Center Network and the Leadership, Education and Athletics
in Partnership (LEAP) program in New Haven, Connecticut —
that the effective integration of technology into learning
requires both time (at least two years or more) and significant
investments in organizational capacity and staff development.
Additional
lessons learned from the YDC Pilot are that:
- Bridging
the "digital divide" is more complex than providing hardware
and software to community-based organizations that serve
youth. Just providing computers, Internet connections, and
technology training will do little to give young people
the skills they need to succeed in the new economy. Rather,
it is about offering opportunities to use the technology
in innovative learning programs and to establish meaningful
relationships with other children and adults in the community.
- Staff
development needs to be ongoing and sustained across the
organization. Training for staff needs to focus on child
development, teaching techniques, and curriculum development
strategies that integrate the Internet and other technologies
throughout the youth development program. There needs to
be much greater allocation of funds for organizational staff
development to ensure the development of high quality programs.
All staff need to be included in this training.
- Quality
programs require content and roadmaps for staff to develop
meaningful projects for youth. Youth development staff in
community-based organizations need a suite of Internet-enabled
programs and educational support materials to develop appropriate
projects for the children in their programs. This content
needs to be integrated into an overall youth program schedule
and plan that consists of clear goals and objectives that
can result in measurable outcomes.
- Reliable
and quality technical support is critical for all programs.
Too often, centers must rely on volunteers or overworked
staff to provide technical support to maintain the network,
hardware, and software. When the equipment is not functioning
effectively, children quickly lose interest and staff lose
confidence and become disenchanted with the technology.
- Leadership
and management need a realistic understanding of the true
cost of operating and sustaining centers. Too often leaders
focus their planning efforts on the front load costs of
these programs — the purchasing of hardware, software, and
Internet connectivity — which is only half the picture.
Sustaining these centers requires realistic budgeting for
maintenance, upgrading equipment and software, technical
support, adequate staffing, and training.
- It
takes time, expertise, and dedicated attention to develop
quality programs. The integration of technology into programs
for youth requires well trained staff and time for program
development — whether in school or out-of-school settings.
Community-based organizations can make a difference in the
closing of the digital divide if the necessary investments
are made to build capacity within the organizations, including
staff training and other forms of professional development,
curriculum development, leadership development, and quality
technical support.
- Build
technical capacity where the impact will be the greatest.
It is critical to establish the capacity for the Internet
and related technologies in centers within organizations
that can yield the greatest benefit to the community. Initial
efforts should focus on making a few efforts highly effective
— otherwise, we run the risk of diluting investments and
resources.
- Consider
the use of emerging technologies to reduce the costs to
establish and maintain technology systems. The cost of establishing
and maintaining technology systems continues to be beyond
the reach of most community-based organizations and schools.
We believe that the emerging Application Service Provider
(ASP) technology offers the opportunity to outsource various
levels of their technology and applications. In addition,
mobile, wireless, voice, and messaging systems hold promise
for nonprofit organizations that do not have the organizational
capacity to sustain complex technology systems.
Team Members
The
Morino Institute assigned a diverse and experienced management
team to lead and manage the two-year pilot. Their titles and
biographies at the time of the pilot are below.
-
Tracy Gray
Vice President, Youth Services
Tracy Gray provided the leadership and overall responsibility
for the Morino Institute's programs, activities and representation
in youth services, specifically, the Youth Development Collaborative
Pilot. Prior to joining the Institute, Tracy was the deputy
chief operating officer for the Corporation for National
Service, President Clinton's domestic Peace Corps. As a
senior member of the initial staff, she was instrumental
in the launching of the program to place more than 25,000
AmeriCorps members in 450 programs across the nation. Prior
to joining the Corporation, she was director of research
and technology at the Points of Light Foundation. Under
her leadership, VolunteerNet was established, in conjunction
with AOL, to link the volunteer community to information
and opportunities. Prior to this work, Tracy spent more
than fifteen years in the areas of educational public policy
and organizational management. She was responsible for the
first national AIDS public education program established
by the American Red Cross. A native of New York City, Ms.
Gray was educated at the University of California, Riverside
where she received her BA in psychology and a California
Secondary Teaching Credential for Spanish. She received
her MA and Ph.D. from Stanford University in education and
psychology. As a junior, she studied for a year in Madrid,
Spain, and also did graduate work in Mexico City, Mexico.
She was the recipient of a Ford Foundation Fellowship for
graduate studies at Stanford and a University of California
scholarship for undergraduate work. She is the proud mother
of two daughters and the product of the New York City public
school system.
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Rich McDonnell
Managing Director, Investments
Rich McDonnell joined the Morino Group in May 1998 and was
named managing director for investments. Before assuming
this role, he was vice president of operations for the Morino
Group and also served as a senior level management advisor
to the Morino Institute's Youth Development Collaborative
(YDC) Pilot. Prior to joining the Morino Group, Rich worked
for 24 years with the U.S. Department of Agriculture's Foreign
Agricultural Service (FAS). He spent approximately half
of his career with USDA abroad, including postings to Holland,
Portugal, Spain, Canada and Russia. During his diplomatic
career, he negotiated with foreign governments to gain improved
access for American products and helped U.S. businessmen
penetrate overseas markets. He speaks Spanish and some Portuguese
and Russian. A native of Bradford, Massachusetts, he received
a BA in economics from the University of Massachusetts and
an MA in international relations (Russian studies) from
Georgetown University. After completing his undergraduate
degree, he served four years in the U.S. Navy.
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Liz Wainger
Director of Communications
Liz Wainger is founder of Liz Wainger Communications, L.L.C.,
an independent, strategic communications consulting firm
that helps position and brand public, private and not-for-profit
companies and organizations. Prior to founding her firm,
Wainger was director of communications for the Morino Institute/Morino
Group in Reston, VA, where she was responsible for positioning
and branding a variety of entrepreneurial ventures that
included the development and messaging around the Youth
Development Collaborative Pilot and Venture Philanthropy
Partners, an effort to apply strategic investment management
principles to funding organizations serving youth and families
in the National Capital region. Wainger has also held senior
communications positions at The National Trust for Historic
Preservation and the American Institute of Architects, and
was a reporter and researcher at The Washington Post on
the Metro and Style desks. Wainger graduated from Tufts
University with a Bachelor of Arts in Russian and spent
a semester at Leningrad State University, now St. Petersburg
University, in Russia.
-
Cheryl Collins
Director, Information and Outreach
Cheryl Collins served as director of information, research
and outreach for the Morino Institute, responsible for general
inquiries; the brokering the Institute often does to connect
parties; communications, including production of the Institute's
Web site; outreach; and grants management and administration.
Cheryl was previously involved with a number of Morino initiatives
in a variety of roles since the "discovery/journey" phase
that led to the formation of the Institute in April 1994.
Before moving to Northern Virginia in October 1991, Cheryl
worked with students in grades 7-12 teaching English, journalism
and creative writing and was a program advisor at the Arkansas
Department of Education where she worked with school districts
to assist them in the implementation of K-12 gifted programs.
She has a BA from Hendrix College, a master's of education
in elementary administration from Harding University and
a master's of education in gifted and talented education
from the University of Arkansas at Little Rock.
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Catherine (Kit) Collins, rscj
Advisor
Kit Collins has been advisor to the Morino Institute since
l993, participating in the development of the Institute's
approach to social change through technology-supported youth
and community development services. She was a member of
the YDC Pilot team and simultaneously served as executive
director of the Center for Educational Design and Communication
(CEDC). Kit has worked extensively with social justice projects
which integrate strategies of education, communication and
leadership in service of social change. CEDC's work with
under-resourced nonprofit organizations includes more than
two hundred projects over the last 15 years. Kit has served
on the development team for most of these projects. Her
work has included learning design, training workshops, strategic
communications, seminars, process design, Web site development
and education and communication consultation in the U.S.
and more than twenty countries worldwide (six continents).
Prior to her work at CEDC, Kit was involved in teaching
and school administration. The Network of Sacred Heart Schools
in the United States was founded under her direction and
extended internationally. She led the initiation of systems
for goals and criteria, school evaluation, faculty development
and board education. During her tenure as national coordinator
she inaugurated a graduate level summer leadership program
at the University of Notre Dame for network educators. Kit
is a member of the Religious of the Sacred Heart Order.
-
Victoria Vrana
Producer, Online Content
As Producer, Online Content, Victoria Vrana oversaw the
production of content and learning materials for the YDC
Pilot program, primarily for electronic publication. She
was the lead producer of the YouthLearn.org Web site and
managed the YouthLearn online community. She was also involved
in external and internal communications relating to the
pilot and contributed to strategy development for the program.
Previously, Victoria was a senior account executive with
Millennium Communications Group, Inc., a strategic communication
consulting firm working with nonprofit organizations and
foundations. Leading Millennium's new media work, Victoria's
clients included the Rockefeller Foundation, the Benton
Foundation, the Open Society Institute, the Markle Foundation,
Northern California Grantmakers and the Asia Foundation.
Prior to her work at Millennium, she directed the first
transnational electronic network linking women in post-Soviet
countries through the Network of East-West Women. She has
held workshops and presented on using the Internet for international
networking, activism, advocacy and internal organizational
communications at a variety of forums including the United
Nations Fourth World Conference on Women in Beijing, China.
Victoria studied in Germany and Hungary and has a degree
in comparative literature from the University of California
at Davis.
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Andrea Schorr
Learning Program Specialist
As learning program specialist for the YDC Pilot, Andrea
Schorr was part of the pilot development team responsible
for designing systems, strategies and content for the development,
staffing, management and implementation of learning programs.
Andrea led the design of the YDC Pilot staff development
training series and helped design the concept and plan for
the YDC Pilot. She was a Morino Institute associate since
1996. From 1996 to 1997 she was a dual employee of the Institute
and Stand For Children, a branch of the Children's Defense
Fund. Andrea served as Stand For Children's Internet director
and in that capacity was responsible for staff training,
information systems administration, and content development
and administration of Stand For Children's electronic publications
and discussion forums. Before joining the Morino Institute,
Andrea was the founder and director of the LEAP Computer
Learning Center (LCLC), where she was responsible for designing
and managing all aspects of the Internet lab and educational
programs, including curriculum development, staff training,
program administration and resource development. Andrea
built the LCLC as a new program for Leadership, Education,
and Athletics in Partnership (LEAP), a mentoring and academic
enrichment program that works with over 900 children from
high poverty neighborhoods in New Haven, Hartford and New
London, Connecticut. Andrea worked as a LEAP neighborhood
site coordinator and summer program instructor prior to
taking on the LCLC. She worked as a tutor, counselor, mentor
and visual arts instructor with children in New Haven schools
and youth programs during college. Andrea graduated from
Yale University with a BA in Political Science.
-
Claudine (Candy) Taaffe
Learning Program Specialist
As learning program specialist, Candy Taaffe served as the
liaison between the YDC Pilot development team and the core
partner organizations. Responsibilities for this position
centered on facilitating the development and growth of,
and communication with, core partners toward the successful
implementation and maintenance of YDC learning programs.
Previously, Candy was the director for LEAP Computer Learning
Center (LCLC) in New Haven, Connecticut. During her two
years at LEAP, Candy gained experience in program and staff
development, educational technology and curriculum development.
She also served as a liaison between LEAP, Yale University
and the community. Prior to joining LEAP, Candy was the
program director for the innovative literacy initiative,
Student Coalition for Action in Literacy Education (SCALE),
in Chapel Hill, North Carolina. In her role as program director,
she was responsible for designing, directing and evaluating
all of SCALE's national, campus-based literacy programs.
Candy received her BA in history and political science from
the University of Rochester. Upon graduation from college,
she worked as an intern at the Children's Defense Fund,
served as a trainer for the Children Defense Fund's Freedom
Schools Program and was a founding member of the Black Student
Leadership Network. Candy also taught in Montgomery Public
Schools for three years and has been engaged in community
organizing for the last five years. She is bilingual in
English and Spanish.
-
Lara Suziedelis
Program Assistant
As program assistant for the YDC Pilot, Lara Suziedelis
worked with the pilot team to assist with the capture of
knowledge acquired during the two years of the pilot. In
addition, she edited, wrote and conducted research on topics
relevant to the pilot and the Institute. She was responsible
for coordinating the final three staff development sessions
for pilot participants, which took place in fall 2000. A
Washington, D.C. native, she recently returned to the area
to begin her work at the Institute. Prior to that, she studied
social policy at the University of Glasgow in Scotland with
a focus on children's rights, and attended an intensive
course on the United Nations Convention on the Rights of
the Child in Girona, Spain. She has a BA in sociology from
Villanova University and an MS in criminology and criminal
justice from Northeastern University, focusing on prevention
programs for at-risk children.
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